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FAQs

What if I have a question that is not covered here?

If you have any further questions, please email explore@districtrace.com, and someone from Team District will get back to you ASAP.

Are there prizes outside of the District Races?

We will be launching District Missions in each city, which includes a set time period where explorers can compete to top the leaderboard across their Districts. Prizes will be up for grabs for Mission winners, so stay tuned to our social pages for the next Mission.

Can I use a bike, scooter or motorised vehicle?

No. Leave your laziness at the door and level up your fitness. You can only navigate across the city on foot. We will be monitoring your activity, and any suspicious activities will be removed from our campaigns.

Why do I need to have location services enabled when I am using the District app?

Location services need to be enabled so that you can collect the checkpoints as you run, even if your app is running in the background.

Is the District app free to use?

Yes. You can download the District App and start exploring your city today.

Can anyone use the District app?

Yes, District has something for everyone. It doesn’t matter if you are a hardcore runner or just starting out on your fitness journey. We don’t pretend to be on the hunt for the next Usain Bolt. Get a bunch of friends together, fuel each other’s curiosity and explore your city like never before.

What should I do if I’m experiencing app issues?

Do ensure that you have GPS and location services turned on and that you do not have low power mode on. Ensure you have the latest version of the app from the app store. Try re-starting your app. If you are still experiencing any app issues, please email us at explore@districtrace.com

I would like to create a District or a Run Challenge in my city. How can I do that?

We’re always on the lookout for explorers who want to create awesome local content for the District app. If you’re keen to work with us to create a custom District experience in your city, please email us at explore@districtrace.com

What if there is no District near me?

We’re adding new Districts and run challenges all the time. If you’d like to see one in your city, email us at explore@districtrace.com

Are there different types of Checkpoints, and how do I collect these?

Points are awarded for successfully navigating to a checkpoint, which your app will detect via GPS technology. You will receive points for reaching the checkpoint, and sometimes additional points are available. Here are the different types:

CHECKPOINT - Collect checkpoints and earn points to top the leaderboard. Go to the location to collect points.

TIME TRIAL - Sprint from checkpoint A to B before time runs out. The faster you are, the more points you score.

DISCOVERY - Look for clues around you and answer a question about your location.

HIDDEN - Run to the hidden checkpoint when it appears. Get there before time runs out or it will disappear.

What is Explore Mode?

Explore anytime, at your own pace. You get 500 points for collecting each checkpoint the first time. These will refresh after 24 hours and be worth 200 points each time after. Keep on exploring to rack up your all time leaderboard points. All Explorers will also receive extra points when completing 100% of a District.

What are Run Challenges?

Get our for a timed challenge to collect as many checkpoints as possible before your timer runs out. Push your limits. Run solo, or challenge a friend.

There are four types of Run Challenges:

DISCOVER - Collect as many checkpoints as you can before your timer runs out. With no set route and no set distance, you choose how you explore.

ROUTE - Collect all the checkpoints in this curated run route. Get to all the checkpoints in order, starting from the first checkpoint. Finish the run as quickly as you can to top the leaderboard.

LOOP - Collect all the checkpoints in this curated running Loop. You can start from any checkpoint, and collect them in any order. Run through all of them as quickly as you can to top the leaderboard.

CHASE - Collect the checkpoint nearest to you to uncover the next checkpoint in the sequence. The next checkpoint is only available for a limited time, so make sure you get there before your timer runs out. Rinse and repeat.

How do I get started?

Download the District app from the App Store or from Google Play, register an account and you’re ready to go.

Select a District near you that suits your goals. Hit start, and you’re off.

Check out Explore Mode or a Run Challenge for different ways to explore.

You can find out more on how to get started with the app by reading our guide here: https://exploredistrict.com/explainer.pdf

What is District?

District uses the joy of discovery and urban exploration to motivate active living at any level.

District brings cities to life with virtual checkpoints and challenges spread across the city. With no set route and no set distance, you choose how you explore. Walk, jog, or run - District is for everyone.

How does District Race work?

First, buy your ticket. Get your crew together and sign up as a team.

On race day, you will start and finish at the centrally located District Base and then use the District app to navigate through the city, collecting as many checkpoints as you can.

There are 3 categories to choose from - Elite (4 hours), Open (2 hours), and Discovery (1 hour).

At the end of your race, return to the District Base to collect the ultimate AR finisher medal at the finish line, and stay to hangout for a good time with food, drinks, & more.

What are District Races?

District Races are mass events that take place in cities around the world. This is the ultimate District experience bringing Explorers together to discover their city like never before. Racing as a team, you’ll start and finish at the centrally located District Base and use the District app to navigate through the city, collecting points as you clear checkpoints. With no set route and no set distance, you choose how you explore. Use a combination of strategy and speed to climb the leaderboard and collect the ultimate AR finisher medal.